Forklift Systems Wins 2019 UniCarriers AEP Platinum Award
Forklift Systems receives UniCarriers AEP Platinum Award - the Aftermarket Excellence Program's highest honor.
Forklift Systems Inc. is pleased to once again be the recipient of UniCarriers AEP Platinum Award – the Aftermarket Excellence Program's highest honor. This isForklift Systemsthird year at Platinum level, after the honor of being awarded at the prestigious Gold Level for four consecutive years prior.
About the UniCarriers AEP Program
TheAftermarket Excellence Programchallenges UCA dealers to excel in performance standards across eight categories, including business planning, employee training, factory support and customer satisfaction. Each category has a maximum point value that dealers can earn in order to reach four possible award levels: Bronze, Silver, Gold or Platinum. The end-result provides dealers with higher forklift repair completion rates, improved forklift parts availability, more efficient work order processing, stronger customer retention, and in-turn, greater and sustained profitability.The award is designed to reward participating dealerships that strive to achieve excellence in all areas of business operations. As a result, UniCarriers dealerships participating in the Aftermarket Excellence Program become more successful by providing their customers with trained service technicians, more efficient work order processing and billing, as well as higher overall quality products and services.The program was first established in 1995 as the Service Excellence Program to provide dealers with tools to implement best-in-class principles covering technical and customer service practices. In 2014, UCA enhanced the program and outlined even more challenging program requirements to include parts operation metrics, allowing for a more comprehensive aftermarket program.
“We want to set our dealers up for success, and the AEP was created with that goal in mind,” said Kevin Fick, Director of Aftermarket Sales for UniCarriers Americas Corporation. “All of the award winners have demonstrated they are prepared to go above and beyond to achieve exceptional performance across multiple principles, which provides an opportunity for sustainable and profitable growth. All of these dealers contribute to our continued success, and we congratulate them on their outstanding achievements.”
Aftermarket Excellence Program Winners
Those dealers who excel across all categories are rewarded for their efforts by achieving one of the program’s four award levels: Platinum, Gold, Silver and Bronze.The following dealers are recipients of the 2019 Aftermarket Excellence Program Awards:
Platinum Service Level:
- A.M. Davis, Inc., Midlothian, VA USA
- Buffalo Materials Handling, Depew, NY USA
- CFE Equipment Corporation, Norfolk, VA USA
- Darr Equipment, LP Houston, TX USA
- Forklift Systems, Inc., Birmingham, AL USA
- Forklift Systems, Inc., Nashville, TN USA
- Forklifts of Minnesota, Bloomington, MN USA
- Global Equipment S.A. de C.V., Tlacateco, Tepotzotlan, Estado de Mexico, Mexico
- H & K Equipment, Inc., Coraopolis, PA USA
- Hodge Material Handling, Dubuque, IA USA
- Equipment Co., Inc., Fresno, CA USA
- Lift Solutions, Inc., Aurora, CO USA
- Lift Solutions, Inc., Grand Island, NE
- Lift Solutions, Inc., Omaha, NE USA
- Lift Solutions, Inc., Sioux City, IA USA
- Lift Solutions, Inc., Sioux Falls, SD USA
- Lift Solutions, Inc., Wichita, KS USA
- Montacargas Galeria, Nuevo Leon, Mexico
- Mobinsa SA DE CV., Chihuahua, Chihuahua C.P., Mexico
- Piedmont Forklift Handling, Statesville, NC USA
- Power Machinery Center, Inc., Bakersfield, CA USA
- Power Machinery Center, Inc., Oxnard, CA USA
- Sunbelt Industrial Trucks, Dallas, TX USA
- Union Machinery, Union, MO USA
- Vegusa Maquinaria, Leon, Guanajuato, Mexico
Gold Service Level:
- A.D. Lift Truck, St. Louis, MO USA
- All-Lift, Ltd, Brampton, ON, Canada
- Capital Equipment & Handling, Inc., Hartland, WI USA
- Équipements E.M.U. Ltée, Chicoutimi, QC, Canada
- Maquinarias, Lima, Peru
- Material Handling Supply, Pennsauken NJ USA
- Quality Forklift Sales & Service, Shakopee, MN USA
- Quantum Lift, Inc, Warren, MI USA
- Select Equipment Sales, Inc., Buena Park, CA USA
- Tampa Forklift, Inc. (Florida FL), Tampa, FL USA
- Trinidad Import & Export Co., LTD, Trinidad, West Indies
Silver Service Level:
- Ajiza Agroindustrial, SRL, Santo Domingo, Dominican Republic
- CFE Equipment Corporation, Richmond, VA USA
- CFE Equipment Corporation, Bluff City, TN USA
- CFE Equipment Corporation, Greensboro NC USA
- CFE Equipment Corporation, Elm City, NC USA
- Distribuidora Nissan, S.A., Bogota DC, Colombia
- DM Industrial (Dimasur), Veracruz, Mexico
- National Lift Fleet Leasing & Sales, Oxnard CA USA
Bronze Service Level:
- CFE Equipment Corporation. Jessup, MD USA
- CFE Equipment Corporation. Charlotte, NC USA
Forklift Systems Inc., is honored to be awarded the UniCarriers AEP Award and the Platinum Level and congratulates all other recipients on their impressive achievements.
